Following a referral from my NHS GP, I met with a haematologist consultant who diagnosed my condition. However, I was concerned that he suggested a treatment protocol which, based on NHS guidelines, I didn't feel I needed at that stage. Looking for a second opinion, I contacted Sapien MedicaUK, which guided me to a hamatologist consultant who was one of the only specialist for my specific, rare, condition. He agreed that I didn't need the treatment and gave me clear guidance that convinced me to use his services on an ongoing basis. I was impressed and grateful to Sapien Medica UK for finding the perfect consultant for me.
Following a really scary cancer misdiagnosis, where my 89-year-old mother was about to start chemotherapy treatment, we decided to get a second opinion and reached out to Sapien Medica. They moved incredibly fast. Connecting us with a reasonably priced oncology specialist who asked for a few more tests and took the time to properly review all her scans and reports. What came back was completely different diagnosis from what we’d first been told, which was a huge relief. It turned out the growth within her stomach wasn’t cancerous at all and had actually been stable for years. Sapien Medica’s speed, care, and professionalism literally saved her from going through unnecessary chemotherapy.
We’re genuinely grateful to them.
I am from Brunei and had been experiencing ongoing gastric pain that was difficult to diagnose despite multiple consultations. I decided to seek a second opinion through Sapien Medica, and the experience was excellent. Within just a few hours of submitting my medical reports and history, Sapien Medica arranged an online consultation with an experienced gastroenterology specialist. The doctor carefully reviewed all of my records and provided a clear and accurate assessment of my condition. The treatment plan recommended was exactly what I needed, and I was very impressed by how quickly and efficiently the entire process was handled. It was reassuring to receive expert advice from the right specialist when I had been unable to get a definitive diagnosis locally. I am extremely grateful to Sapien Medica for their prompt, professional, and highly effective service.
During a short visit to Kuala Lumpur, I needed a comprehensive women's health check-up but couldn't book an appointment ourselves due to last-minute plans.
Sapien Medica quickly arranged everything. The hospital staff greeted us warmly, making the visit smooth and stress-free. Their service was professional, responsive, and well organized. We truly appreciate their support and highly recommend Sapien Medica for medical assistance in Kuala Lumpur.
We wanted a prompt ADHD assessment for our son. Sapien Medica connected us with an experienced child psychiatrist in London, facilitating professional video consultations and handling all arrangements smoothly. In two weeks, we received a full diagnostic report, treatment recommendations, and documents for his school and local healthcare providers, enabling timely support and medication. Sapien Medica made what could have been a lengthy process quick and stress-free. We are grateful for their expertise and assistance.
My wife developed sudden and severe abdominal pain during a safari trip in Kenya, and what could have become an overwhelming experience was handled with remarkable calm thanks to Sapien. They arranged for us to be seen at Aga Khan Hospital in Nairobi and swiftly organised a medical consultation with the appropriate specialists. When it became clear that my wife required emergency gallbladder surgery, Sapien coordinated the procedure and kept us well informed at every stage, which gave us reassurance and confidence in the care she received. Having an independent medical perspective while abroad made an enormous difference.
While travelling from India to Phuket for a family holiday, my mother became seriously unwell mid-journey. Being in a foreign country and unfamiliar with the local healthcare system was stressful, but Sapien gave us immediate clarity and direction. They guided us to the right hospital, helped interpret the medical reports, and ensured we could make informed decisions quickly. Having that level of expert support during a difficult situation was invaluable.
When my 80-year-old father suffered a stroke while visiting us in London from India, Sapien played a critical role in helping us navigate both the UK healthcare pathway and subsequent private rehabilitation options. Their guidance helped us access one of the leading rehabilitation hospitals in the UK, which contributed significantly to his recovery. In a situation where speed, judgement and coordination matter greatly, Sapien provided thoughtful and highly professional support throughout.