Frequently Asked Questions

Sapien Medica was founded by Dr. Sanjeev Silva a UK based ENT Consultant with 25 years of experience working in the NHS.

Our partners include: Memorial Hospital Group in Turkey, Carolina Hospital in Poland, Kings Hospital in Sri Lanka and Medanta Hospital in India.

You can but Sapien Medica has negotiated discounts with its partners which we pass on to you. So it would be more expensive for you to book directly with the hospital.

Yes you can, but Sapien Medica has also negotiated preferential rates with airline companies and hotels and these discounts are also passed onto you as part of your package.

In order to confirm your booking we require a 10% deposit before you travel and the rest is paid to the hospital/clinic directly upon arrival.

No, but patients must be medically fit for travel and surgery. All hospitals will require a pre-operative assessment to confirm you are fit for treatment.

In the unlikely event of a complication each hospital has established procedures in place to ensure that patients receive immediate clinical support. As each of our partners is a world class centre of medical excellence they have the best clinical teams in place to mitigate any complications.

Yes - Every chosen partner has English speakers throughout their hospitals/clinics at all levels, whether clinical or administrative.

This depends on the procedure. Orthopaedics will require a longer stay but you will receive a full itinerary when you book.

Once a request is submitted we work with the hospital and travel team to tailor your itinerary and depend on the complexity of the procedure. Simpler procedures take a few days, more complex procedures may take a week to schedule.

This depends on the procedure, with Orthopaedics requiring at least 1-2 weeks. Once the Doctors have confirmed you are ‘fit-to-fly’ you can return home.

A travelling companion will receive the same discounts as the patient regarding flights and accommodation.

From the moment you arrive at the airport you will be fast tracked through the airport to your flight. You will be met at your destination and transferred to your hotel, the hospital and back. All transfers to and from the hospital are included. We will always have someone close by to assist you.